This award is in recognition for consistently achieving the highest standards of customer satisfaction worldwide. Specifically to date, April 2017, they found and processed 192 opinions that their guests have posted on a variety of different websites, forums, and social media, resulting in an incredible score of 9.7 out of a possible 10.
They are now representing the top 3% of hotels worldwide for customer satisfaction.
In early 2019 Airbnb said, for the last 12 months Marysville Garden Cottages have been earning 5-star reviews 100% of the time by providing a shining example for other hosts, and extraordinary experiences for their guests. Which in turn has awarded them with an Airbnb Superhost status.